AKUSOLI PRIVACY POLICY (GLOBAL)
1. WHY SHOULD YOU READ THIS PRIVACY POLICY?
In Short: This Policy explains how we handle your Personal data. It helps you understand what we do with your information and what your privacy rights are.
This Privacy Policy explains how Bewell EU, trading under the Akusoli brand ("Company", "we", "us", or "our") handles your Personal Data when you:
- Visit our sales websites ("Website");
- Purchase our products or services;
- Otherwise interact with us (support, social media, etc.).
We are committed to processing your Data lawfully, fairly, and transparently in accordance with the GDPR, UK GDPR, Australia's Privacy Act 1988, and other applicable data protection laws.
This Policy is effective as of 20th of November 2025.
2. WHO IS RESPONSIBLE FOR PROTECTING YOUR PERSONAL DATA?
Bewell EU - Your Personal Data Controller
Company number: 305788600
Address: Gynėjų St. 4-333, LT-01109 Vilnius, Lithuania
Support email: [email protected]
DPO contact: [email protected]
3. WHAT DATA DO WE COLLECT AND WHY?
In Short: We mainly collect only the Data needed to provide our Goods or Services and operate our Website.
We collect data for the following purposes:
- Order Processing: Name, address, email, phone, payment details to fulfill your orders
- Payment Processing: Payment method, transaction details for legal and accounting obligations
- Customer Support: Contact details, communication records to assist you
- Marketing: Contact details (with your consent) for promotional communications
- Website Analytics: Technical data to improve our website performance
- Security: Technical logs to maintain website security
4. FROM WHAT SOURCES DO WE GET YOUR DATA?
We collect Data from:
- Directly from you: When you place orders, contact support, or fill out forms
- Automatically: When you visit our Website via cookies and similar technologies
- Third parties: From service providers, affiliate partners, or public sources
5. DO WE SHARE YOUR DATA?
In Short: Yes, but only when necessary and with strong safeguards.
We may share limited Data with:
- Service Providers (IT, payments, analytics, customer service)
- Intra-group Companies
- Public authorities when required by law
- Other third parties with your consent
We never sell your Data to anyone.
6. HOW LONG DO WE KEEP YOUR DATA?
We keep your Data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once no longer needed, we securely delete or anonymize it.
7. HOW DO WE PROTECT YOUR DATA?
We apply technical and organizational measures including:
- Encryption for sensitive data
- Access limited to authorized personnel only
- Regular security audits
- Employee data protection training
8. INTERNATIONAL DATA TRANSFERS
We mainly store Data within the EEA. When transfers outside the EEA are necessary, we use Standard Contractual Clauses (SCCs) and conduct impact assessments to ensure adequate protection.
9. YOUR RIGHTS
You have the following rights regarding your Personal Data:
- Right to Access - Request a copy of your data
- Right to Rectification - Correct inaccurate data
- Right to Erasure - Request deletion of your data
- Right to Restrict Processing - Limit how we use your data
- Right to Data Portability - Receive your data in a portable format
- Right to Object - Object to processing for marketing purposes
- Right to Withdraw Consent - Withdraw consent at any time
10. HOW TO EXERCISE YOUR RIGHTS
To exercise any of your rights or if you have questions, contact us:
Email: [email protected]
We aim to respond within one month of receiving your request.
11. REGIONAL INFORMATION
Additional rights may apply depending on your location:
- UK Residents: Subject to UK GDPR and Data Protection Act 2018
- Australia Residents: Subject to Privacy Act 1988 and APPs
- Canada Residents: Subject to PIPEDA
- US Residents: Subject to CCPA/CPRA and other state privacy laws
For complaints, you may contact the supervisory authority in your jurisdiction.